This collection features presentations given during the #LearnHack 5.0 Open Education event which was held at UCL on 5 and 6 November 2018.

This presentation for #LearnHack 5.0 Open Education provides an overview of how reuse and impact metrics are used for citable publications and the challenges of using these standards for OER.

This work analyses the production of a new bus performance metric for Transport for London. The main purpose was to switch measuring bus performance from an operational to a customer perspective and capture the holistic bus customer experience. Through an increased understanding of the customer experience, the thesis outlines the opportunities for Transport for London to increase sustainable mode share and encourage customers to the bus network through providing a more efficient service.