This research takes historic and cultural attractions and surrounding residential areas in Shanghai as research object. It studies on the social conflicts caused by urban tourism and how to remit these conflicts. Due to the continuously development of urban tourism in recent years, tourist attractions and surrounding residential areas experienced great changes, which influence residents’ lives and stimulate social conflicts between local residents and urban tourism. In this context, the concept of developing sustainable urban tourism (SUT) model around scenic spots is put forward to remit social conflicts caused by excessive development of urban tourism. To remit social conflicts caused by urban tourism and form a SUT model around scenic spots, six indicators have been investigated in this research: design and utilization of public space, gentrification, social belonging and integration, tourist behavior, infrastructures and service facilities and population structure. These six indicators are used to build the evaluation framework to assess the current condition of two selected scenic spots in Shanghai (Tianzifang and Yuyuan Road) and to figure out how to develop the SUT model in Shanghai. Based on analysis, both selected sites suffer from social influence caused by urban tourism in different level. For further compare and contrast of two scenic spots, some common issues and distinct social conflicts have been found, and reliable recommendation are finally provided. The research outcome is forming a SUT model to remit social conflicts caused by urban tourism, and this could be adapted to other scenic spots in Shanghai or other cities.
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