Items where Author is "Fitzpatrick, Samuel"
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How do local authorities experience
learning in response to changing practices:
a case study of the digitalisation of planning
at the London Borough of Camden
Shared with the World by Elangkathir Duhindan
This dissertation aims to assess how local
authorities experience learning in response
to changing practices, utilising the case
study of digitalisation at the London
Borough of Camden’s planning team to do
so. The investigation uses the frameworks
of new institutionalism and new public
management to approach the research,
drawing from these to inform a conception
of organisational learning that informs the
project’s argument. Through the
conducting of semi-structured interviews
with five professional planners at different
levels of Camden’s planning team the study
identifies some core topics of investigation,
using these to answer the initial research
question and conclude that digitalisation
can bring both positive and negative
learning – though this is dependent on
certain factors. These findings are then
broadened to the wider study of local
authorities, suggesting that they are
adaptive institutions that can adjust to
change, but need support to garner
positive benefits from this. The dissertation
concludes by suggesting future avenues of
research into the identified phenomenon of
‘intra-organisational cultures’, as well as
possible repeats of this methodology in different context to support this study’s
conclusion.
Shared with the World by Elangkathir Duhindan